Symmetry Self Registration

Symmetry Self Registration Kiosk app for Visitor Management Systems

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Symmetry Self Registration app is part of "Symmetry CONNECT Visitor Management" bundle and it is used in the lobby of a building managed by a Symmetry Access Control System. The app doesn't work standalone, you need to have a license and a functional Symmetry CONNECT Visitor Management system in your building.

Symmetry Self Registration is usually installed on a tablet inside a kiosk in the lobby of the building and it offers the visitors of your building the following features:

- Finding/Registering a Visit

- Visitor Check In

- Visitor Check Out

Symmetry Self Registration is highly configurable in terms of both the check-in process and the look and feel of the kiosk interface. Customers will typically use their own corporate logo, background image and colors for the kiosk.

Finding/Registering a Visit

“Have a QRCode”: Pre-registered visitors with a QR code (contained in the visitor registration email) are able to scan the QR code using the camera on the mobile device to locate their record and begin the check-in process.

“I Have a Code”: Pre-registered visitors with a registration code (contained in the visitor registration email) are able to enter their registration code to locate their record and begin the check-in process.

“Find my visit”: Registered visitors that don’t have their QR code can search for their visit by manually entering their name.

“I need to register”: Un-registered (walk-in) visitors can register themselves for their visit. Depending on configuration, the un-registered visitor may be able to select their Host (person they are coming to visit) from a drop down list.

Visitor Check-In Process

The Self-registration Kiosk check-in process can be configured in a variety of different ways, however the basic check-in process is as follows:

The first step of any kiosk-based check-in is for the visitor to confirm the details of their visit. This step allows the visitor to ensure that they have selected the correct visit and all relevant visit details are entered correctly.

The visitor may be required to acknowledge/sign specific visit policies, such as a Non-Disclosure Agreement. The visitor can sign/acknowledge and view the policy document.

The next step is typically to capture a photo of the visitor. The kiosk shows the visitor a live stream of the camera, allowing them to align themselves correctly for the picture. When the visitor clicks “Take Photo” the kiosk will begin a 3-second countdown, allowing them time to prepare for the picture.

Once a photo has been captured, the visitor is checked-in and a customizable message is displayed.

Visitor Check-Out Process

After finding the visit and confirming it, the visitor is able to check out.