Sevilla Gestión

Application management and communication between technical teams and cities

Improving Your City Platform provides the APP MTC management that allows real-time joining the world of work management in the field of technical and work teams.

Platform Improves your city.

Citizens APP MTC Citizen

Managers BackOffice

Technical Teams (MTC Management APP)

APP MANAGEMENT MTC

roles

Team Leaders Technical

They can manage and assign notices to each team member.

Maintenance

You can manage your ads and those who are self-assign free

features:

Notification Messages - Technical receive notification whenever are assigned a notice.

Details Notice:

-ID Notice

-SLA - Priority & Times

-Date of creation & Deadline for completion

-Photos

-Location

- Where it is

--Distance which it is the notice from your current position

--How get

-Comments Manager & Citizen

-IMPORTANT - This functionality will enable technicians to communicate directly with managers bidirectionally

Bidirectional Communication & Traceability - Through the system of "working notes" there will be a two-way communication between technicians and managers who will leave recorded a complete traceability of each notice.

Check-List Task - Each message may have a list of tasks to ensure the implementation by the technical implementation protocols, quality and safety.

Resolution Notices - Once solved by a technical notice assigned may notify its decision and provide a photo certifying the new situation, this can then be sent to the citizen what the perception of service will even greater.

Benefits

New ecosystem relationship and collaboration between managers and technicians

Help the Automatic and efficient management of city signs

Reduce public spending and increases efficiency and quality of resources, making a most appropriate technical equipment management.

Traceability & Analytical Decision Making =