Mobile Support - AnySupport

Anysupport is providing a function to share thecustomer's screen with an agent.

AnySupport Mobile edition provides functions for service agents to remotely access and control customers’ mobile devices with assured proven technologies of AnySupport. With AnySupport Mobile solution, a service agent can support the customer’s mobile phone remotely without bothering the customer to visit the AS center.

For a company or an organization of providing a service or solution to customers via mobile network, AnySupport Mobile edition is the best solution to support its customers with benefits of maximizing operational effectiveness by much less support time consumption, increasing customer satisfaction by quick responses to the issued problems, and minimizing support cost by reducing AS preparation and traveling time.

To be able to use the ScreenSharing functionality on Samsung mobile devices with Android Jellybean OS version (Android 4.2 ~ Android 4.3), the app requires being Device Administrator and therefore requires the BIND_DEVICE_ADMIN permission.

If the app is terminated, Device Administrator will be unregisterd automatically.