Oct 15, 2018
- Fixed mobile notification and zero visitor bugs.
- Launched all-new user interface.
- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.
- Prompt push notifications to reach visitors instantly.
- New features cover auto-chat acceptance, operator availability, and sound notification.
- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
