FieldPro Service

Field Pro è un'app di classe enterprise per l'automazione delle operazioni di assistenza sul campo.

Field Service professionals are powered with a powerful mobile application that helps Technicians to plan their daily activities. It’s an exhaustive application that helps Technicians with all necessary information in addressing the customer tickets for resolution. Field Pro Services is an exhaustive application aimed at improving the efficiency of the Field Service Professionals, Effectiveness in customer response & call closure.

Some of the features of Field Pro Service

Automated ticketing

Mobile assisted travel planning

Skill-based call assignment

Real-time status update / tracking

Training & Certification

Ready access to the knowledgebase

SLA/Standard-based process flow

Enhanced service efficiency

Reduced turn around time

Improved Fix rate

Improved/Timely contract Renewal

Real-time spare monitoring