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Incident and Service Request
dtac IT Services is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Incident and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements (SLAs), and increase end user satisfaction.
What's New in the Latest Version 5.10.1
Last updated on Feb 3, 2021
Log New Incident, Log Service Request, View My Incidents and View My Service Requests.
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dtac IT Services
5.10.1 by True Corporation Public Company Limited
Feb 3, 2021