This is the official app of "Sagawa Express". Easy and convenient for luggage inquiries, redelivery, etc.! We will respond to your needs with a portal application that condenses various services!

■ Main features

[Luggage Inquiry]

You can check the status of packages handled by Sagawa Express.

[Re-delivery reception]

You can request re-delivery of your package once brought back by Sagawa Express in your absence.

[Notification list]

You can check a list of various notifications regarding package delivery and notifications from Sagawa Express.

The various notifications you can check are as follows.

*Delivery schedule notification

We will notify you of the delivery schedule before we deliver your package.

You can change the delivery date and delivery time according to your convenience.

*Out of office notification

We would like to inform you that the customer was not present when we arrived to deliver your package.

*Notice of arrival at office

We will notify you that the "office received baggage" has arrived at the office.

*Delivery completion notification

We will notify you that your package has been delivered.

[Push notification]

We will notify you by push notification that various notifications and notifications from Sagawa Express have been added.

*To receive push notifications, you must log in with your SMART CLUB member ID.

[Widget]

By registering the inquiry invoice number in the widget, you can check the status of your package in real time.

You can check it.

[Business office search]

You can check where Sagawa Express's sales offices are located and information about the areas in charge.

[Search for prices and estimated delivery date]

You can check the transportation charges and estimated delivery date for your luggage by destination prefecture.

[Display membership card]

By displaying this when receiving your baggage, you can receive your baggage without stamping or signing.

*Registration and login to Smart Club are required.

Sagawa Express will continue to expand its various services and respond to customer needs.

■Supported OS

　Android12.x ~ 14.x

■Notes

*An environment where you can access the internet is required to use the app.

*It may not work properly on OS other than the supported OS.

*Use on tablet devices is not applicable.

*If the device is rooted or has a history of being rooted, it may not work properly.

*If the USB debugger setting is enabled, it may not work properly.