This application is for Mazda accident / fault reception center members. 24 hours a day, 365 days a year, specialized operators can handle your problems.

-I have an accident

-The tire has punctured

-The battery has gone up

-I hear a sound when I apply the brake

Specialized operators will respond promptly and carefully to such sudden problems.

Feature of this application

It is possible to contact the pre-registered accident / fault reception center's toll-free number with one-touch dialing.

As location information is sent simultaneously with the call, operators can quickly identify the location of trouble.

By using the shooting / sending function of the situation photo, it is possible for the operator to make an accurate judgment of the situation and to provide information on how to handle it.

Flow of use

1 Register basic information from the application settings screen.

2 If problems occur, contact the center from the app's emergency call.

3 Operator will confirm the situation.

4 After confirming the content of the trouble, we will guide you to the response method according to the situation.

Notes

We will check the customer's situation and, if necessary, we will arrange for a road service contact with your contract.

Depending on the service you use, the service content may be different or the service may not be provided.

The service may not be available due to weather, road conditions, radio wave conditions, etc., or location information may not be obtained correctly due to various conditions.

Please check the terms of use in the app for details.

provider

The Mazda accident / fault reception center is operated in partnership with Mazda dealerships (*), Mazda Motor Corporation, and Prestige International, Inc. This application is provided by Prestige International, Inc.

(※) Stores of the target contract sales company are displayed in the store list in the app.