VAMOS by LOTTE

Smart hotel untact solution for DOWHAT staff

Do you still manually check hotel room management, customer service, and requests?

Would you like to send and receive business information via personal chat?

Now, it is possible to receive, process, and complete confirmation of customer requests immediately and efficiently.

It provides a communication collaboration tool between departments and employees for efficient work processing, and manages customer requests so that they are not omitted or lost.

You can monitor the status of hotel rooms and facilities in real time with your mobile phone.

Eliminate the inconvenience of receiving customer requests through multiple stages, and immediately request to the hotelier who is automatically assigned work through the management of work schedules and organization charts, allowing you to communicate and service customers quickly and promptly.

DOWHAT hotelier APP, a war-label keeper that reduces work stress and improves work environment for hoteliers!

[Confirm customer's request and order details]

Goodbye to the problems that occur when the front desk delivers them back to the relevant department!

Customer's order request is delivered directly to the person in charge!

[Check room and facility status]

Check the condition of the hotel room with your mobile phone!

Report damages or problems in rooms and facilities immediately!

[Coupon delivery]

Would you like our customer to receive this coupon?

Give your guests a gift through the hotel coupon provision authority!

[customer-tailored service]

Inconvenience through guest details

Minimize customer inconvenience by checking in advance! Complaint free!

[Check business management]

I want to see instructions and work contents between departments at a glance!

Easy with automatic business reporting!

[Manage work schedule]

Goodbye Excel worksheet!

Check individual and departmental shift tables smartly on mobile!