UNITE - Partner App

'UNITE - Partner App' is specially designed for the Service Experts.

'UNITE - Partner App' is specially designed for the Service Experts who are registered with OneAssist. Service Experts can download the app and log in using a registered mobile number and OTP.

Feature of the app:

- Dashboard of service requests assigned

- Manage worklist

- Assist service expert with SR resolution at the pre-repair and repair stage

Following permissions need to be provided for using the 'Unite - Partner App'

1. Location permission: The app uses this information to help you assign nearby service requests based on your location. This data is collected even when the app is closed or not in use. The location data is used to calculate the distance Service Experts have traveled to reach the desired location while working on the service requests.

2. Camera: This lets you take photos and videos using your device’s camera.