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Complaint Acknowledgement & Resolution App for Tata Steel Customers/Distributors
* The application is developed to provide a platform for registered users to log complaints related to material received and provide feedback to Tata Steel.
* This system also pertains to maintenance of details of complaints received, status of complaints and action taken to resolve those complaints.
* This app allows users to track complaints and facilitate timely resolution of complaints logged by empowering customers.
* It is aimed to provide fast and accurate information to help management make meaningful and effective decisions to enhance customer satisfaction.
Last updated on Jun 2, 2024
Revamped UI :- experience a sleeker look with major upgrades to the User Interface. Redesigned key components for complaint details and its status, making the app more intuitive than ever.
Introducing Chatbot support :- Say hello to our new chatbot! its now easier to track and resolve complaints with out integrated chatbot feature. Get real time assistance throughout your complaint journey.
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Requires Android
Android 5.0+
Category
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TSL CARes
10.0 by Tata Steel
Jun 3, 2024