Totalview

Dec 5, 2021

Get ready for Totalview 2021. The latest update features a range of exciting new functionalities:

Dark Mode
Switching between light and dark mode is now supported in the Totalview app.

See Call Groups on My State
You can now easily do queue handling on the home screen. This new feature shows live data on calls in queue and the number of agents logged in a queue.

Handle queues and see live statistics.
Besides queue handling, user’s can now see live statistics on queues