TechAssistant

Support for certified service technicians for RATIONAL cooking systems

Access the most important service information on the RATIONAL cooking systems iCombi Pro, iCombi Classic, iVario, SelfCookingCenter, CombiMaster Plus and VarioCookingCenter with TechAssistant app mobile.

Use the access data for the RATIONAL business customer portal to log in to the TechAssistant App.

The following functions can be accessed on the home screen.

Information / device search

Search for device-specific information, such as circuit diagram, service parts and additional information here.

For the unit-specific information, either type in the last seven digits of the unit's serial number or scan it from the typeplate.

Search for information and documents by typing in the respective search phrases.

Documentation

Find the most important documents and information about the iCombi Pro, iCombi Classic, iVario, SelfCookingCenter, CombiMaster Plus and VarioCookingCenter.

These are training manuals, installation instructions, technical information, conversion instructions, technical videos ...

Service reference

Condensed overview of messages and information about the iCombi Pro, iCombi Classic, iVario, SelfCookingCenter, CombiMaster Plus and VarioCookingCenter appliances is provided here.

Option management

Administrate some settings of the cooking systems here.

These functions can be accessed via the Hamburg menu.

Message

Receive messages on new and/or updated information.

Marine Support

Here RATIONAL-certified and trained technicians working on ships can obtain additional information to help them finding a RATIONAL Service Partner worldwide or contact RATIONAL Technical Support directly.