TANITA GENUINE SCANNER

Is your TANITA GENUINE?

TANITA Mini Scales are the global standard.

Compatible models: 1479V, 1479J, 1479J2

Counterfeits of our high-performance, high-quality Mini Scales are reported on the market.

This application protects customers from unknowingly purchasing a counterfeit product.

It’s simple to use! You just install the TANITA Genuine Scanner on your Android terminal and scan the IC tag embedded in the product.

Verify the product’s authenticity quickly and easily.

It’s done with your Android terminal, so no special device is needed.

Verification requires an Internet connection.

The application works on terminals with Android OS 4.4.0 or later and NFC reader/writer functionality.

Extremely High Security

The system uses PUF authentication technology developed by Toppan Printing, so it offers an extremely high level of security.

Support for 9 Languages

The application automatically switches to English, French, German, Dutch, Italian, Spanish, Russian, Chinese (simplified characters) or Japanese depending on the language settings on the terminal where it is installed. Which means it can be used all over the world. (English is chosen if the terminal is set to a language not on this list.)

This application does not collect any personal information.

FAQ

Q: What models is it compatible with?

A: With the 1479V, 1479J and 1479J2.

Q: How do you use it?

A: Install the application on your Android terminal and then launch it. Hold the NFC antenna on your terminal up to the back of the scale, or to the communication logo on the back of the box, and without moving it wait for the authenticity to be verified.

Q: What Android terminals can be used?

A: Terminals with Android OS 4.4.0 or later and NFC reader/writer functionality.

Q: How many languages is it compatible with?

A: It is compatible with 9 languages: English, French, German, Spanish, Dutch, Italian, Russian, Chinese (simplified characters) and Japanese.

Q: How do you set the language?

A: The language is automatically selected based on the language settings on your Android terminal. If the terminal is set to a language not listed above, English is selected.

Q: I don’t know where the NFC antenna is.

A: Look for the NFC logo on your terminal.

The antenna is most sensitive around that area.

If there is no logo, check the website of the manufacturer of the Android terminal.

Q: After the top screen, the “Connection Failed” dialog box appeared.

A: Check your terminal’s Internet connection.

This dialog box is displayed if your connection is poor and the terminal cannot connect to the server.

Try again where you have better Internet access.

Q: After the top screen, the “NFC is not available” dialog box appeared.

A: Is the NFC reader/writer function on your Android terminal turned on?

This dialog box is displayed when the NFC reader/writer is turned off.

Turn the NFC reader/writer on and try again.

Q: Nothing happens from the communication start screen.

A: This can occur when you hold your terminal up to a product without an IC tag.

Try it with a product compatible with the anti-counterfeit service.

Q: After the communication start screen, the “Not available” dialog box appeared.

A: If you can’t connect to the server due to using the service where connectivity is poor or while moving, it times out after 30 seconds and this dialog box is displayed.

Try again where the connectivity is better.

Q: I got an “Unverified” result when verifying the authenticity.

A: This may be because the Android terminal was moving during verification.

Try again without moving the terminal.

Q: I’m not moving my terminal, but still don’t get a result.

A: If this occurs even after trying a number of times there may be a problem with the service. Please confirm by inquiring via the “Menu.”