TAMS Service Request Field Ops

Managers can dispatch personnel automatically to perform Service Requests.

PSIwebware TAMS Service Request Field Ops for Mobile Phones & Tablets runs live in conjunction with our web based Facility Management Software - TAMS. It is designed to run on devices like the Samsung Galaxy S9 (or newer / similar) to manage client and inter-company Service Requests in the field.

TAMS Service Request Field Ops enables managers to dispatch field workers without returning to the office, improving scheduling and efficiency. It helps field workers track the time it takes to perform work, record notes about their work, plus take pictures of their work in progress and finished work.

You can perform all of your TAMS field Service Requests with this application for Android. There are no modifications to your Facility Profiles needed - just download and go!

Your Company Website Name (in TAMS) and Facility Activation Code are required to start the application. You can find your Facility Activation Code by having a Master Admin User log into TAMS and navigate to the Settings Menu. On the right hand side of the screen, near the bottom, there is a link titled "Facility Sites". Click on the "Facility Sites" to reveal all of your Facility Sites.

Your TAMS User Name and Password are required to use the application once it is downloaded to your Android SmartPhone.

If you have any questions about how to use this download, visit our website at http://www.psiwebware.com or call us at (571) 436-1400.

Training Videos are available in the Service Request Tab >> Videos Submenu.