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Técnico Virtual icon

8.5 4 Reviews


4.4.3 by Oi Aplicativos


Nov 29, 2024

About Técnico Virtual

Support app for landline, TV and Oi Fibra.

Who can the Virtual Technician - Oi Technical Support help?

Hi Clients - individual or legal entity (CPF / CNPJ) who have contracted Oi Fibra, broadband, landline or TV.

What problems does the Virtual Technician help you solve?

Fixed by fiber: line changes, does not make or receives call and noisy phone.

Tv and internet by fiber: problems in tv and in the internet

Broadband: no internet, slow internet or constant drops in connection;

Fixed: phone does not receive or make calls, mute or with squeaks;

TV: Incompatible card, No signal, Oi Service Inactive TV and Black / blue screen;

What does Virtual Technician - Hi Support do?

Exchange password wi-fi and network name;

Offers remote control manual for fiber;

Performs automatic settings in modens;

Automatically resets the modem signal;

Performs an automatic line, internet or TV scan;

Identifies massive failure in the region;

Consult, schedule and reschedule technical visits;

And others;

Note: Some procedures are not available for all modems and for all types of repairs.

How to use the Virtual Technician Hi?

To TV client:

After downloading it, access the app with the contract number and the line owner's CPF / CNPJ or My Hi login.

The customer number should be consulted on the invoice next to your CPF / CNPJ number.

For fixed or broadband customer:

After downloading it, access the app with the landline number and the line owner's CPF / CNPJ.

For fiber client:

After downloading it, access the app with the customer number and CPF / CNPJ of the line holder or My Hi login.

The customer number should be consulted in your account near personal data.

Keep your app always up-to-date. That way, we can always offer new solutions and improvements for you.

Keep your app always up-to-date. That way, we can always offer new solutions and improvements for you.

What's New in the Latest Version 4.4.3

Last updated on Nov 29, 2024

Melhorias no processo de login CNPJ.

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Additional APP Information

Latest Version

Request Técnico Virtual Update 4.4.3

Uploaded by

ألفنان عمر الامير

Requires Android

Android 5.1+

Available on

Get Técnico Virtual on Google Play

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Técnico Virtual Screenshots

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