SZ.chat

Fortics SZ.chat: Your social service channel (www.fortics.com.br)

In the hyper-connected world we live in, the way a company communicates with its customer makes all the difference, the big challenge is meeting the expectations of the most demanding consumer of all time, the digital consumer.

Is your company ready?

Are your customers being served as they expect?

Anyway, we know it's not easy. After all, the digital world changes at all times.

Now, how to overcome expectations and stand out in front of this new client profile?

The most important strategy is to be where your customers are, offering automated communication without losing the human side of the call.

It was analyzing this scenario that we created Fortics SZ.chat, a cloud service solution that allows you to integrate all the communication between your company and the customer into a single platform, easy to operate, agile and intuitive.

The Fortics SZ.chat is easy to use!

Your company receives messages across all channels (WhatsApp, WhatsApp Business, Facebook Messenger, Telegram and your company's own website) in a panel that provides human service, mass dissemination, response automation, chatbot features, management dashboards, reports, indicators and graphics so you surprise your customers and are always one step ahead of what they expect, ready to innovate and exceed expectations.

Fortics SZ.chat also integrates with other systems, through API, automating activities like ticketing, satisfaction surveys and more!

We are Fortics, strong in technology! Since 2003 committed to giving the best support to the best deals. We know deep metrics, routines, procedures and technologies that can help your company grow continuously with security, practicality, low cost and high capacity for innovation.