SpearON Tracker

Tracker comes with inbuilt features like call recordings, disposition mapping.

SpearON Tracker comes with inbuilt features like call recordings, disposition mapping, handy follow-up call scheduling, missed call tracker, call analytics on web.

You can use this cost effective, light weight and simple solution to enhance their customer satisfaction index by providing better service.

How is the solution useful?

• Categorize the calls as inbound and outbound by selecting the disposition.

• Record all the conversations automatically without any hassle.

• Dial outbound calls from official mobile numbers for higher acceptance rate and lower telecom cost.

• Availability of Mobile app for both inbound and outbound call tracking process.

• Availability of admin dashboard to view all the reports for call recordings, missed calls, SMS reports along with SMS content, handy scheduler and reminders for Call backs, follow ups and appointments, dispositions selection forms and login status of each agent.

• It enables Improvised call quality

All the details captured are synched to the cloud server automatically. They can view open the Admin dashboard of the each sales executive.

Contact: 7799772789 Kiran Koneri