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SolarWinds Service Desk icon

3.2.0 by SolarWinds


Nov 30, 2024

About SolarWinds Service Desk

Core SolarWinds Service Desk capabilities directly from mobile device.

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

For Technicians:

- Receive real-time notifications

- Track open and incoming tickets

- Assign or reassign active incidents

- Update and resolve issues

- Reference historical data for troubleshooting

For Employees:

- Submit a ticket (such as a broken device)

- Request services (such as access to an application)

- Access self-service articles

- Check request status

- Add comments to open tickets

© SolarWinds Worldwide, LLC. All rights reserved.

What's New in the Latest Version 3.2.0

Last updated on Nov 30, 2024

ESM support

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Additional APP Information

Latest Version

Request SolarWinds Service Desk Update 3.2.0

Uploaded by

David Suarez Martinez

Requires Android

Android 5.0+

Available on

Get SolarWinds Service Desk on Google Play

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SolarWinds Service Desk Screenshots

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