App for purchase, activation and validation of tickets in public transport

Smartica represents one of the smart city concepts that allow passengers in public city transport the use of a mobile application for the purchase, activation and validation of digital tickets for public city transport.

The service is based on the cooperation with our contractual partners; transport operators on the territory of the Republic of Croatia. By using the Smartica app, you can purchase individual/single-ride or daily tickets for public city transport.

It is not necessary to enter or store credit card data, it is enough to:

1. Download the mobile application from the Google Play store

2. Select the type of digital ticket you want to purchase

3. Validate the purchased ticket in the vehicle

…and you’re ready to go!

You will receive the payment confirmation in the form of an SMS sent to your mobile device with all data on the amount charged, and the purchased digital ticket is located within the Smartica mobile application.

For postpaid users, the purchased tickets will be charged as part of the monthly bill, and for prepaid users the amount will be taken off immediately from the prepaid account.

Your telecom operator will charge your account with the amount of the purchased product/service and the amount for the carried out payment transaction.

For the successful and undisturbed use of the application, the user must meet the following requirements:

• The user must own a functioning smart-phone with an Android operating system, minimal version 5

• The user must have a contractual relation for a basic telecommunication service via a prepaid or postpaid model with one of the operators of mobile electronic communication services

• The user must have Internet access at least during the process of purchasing the digital ticket, its activation and validation with an available data traffic of at least 100 kB per activity

• The level of the battery charge on the mobile device with the above indicated characteristics must amount to at least 10% at the moment of purchasing the digital ticket

• The permissions on the mobile device with the above indicated characteristics need to be activated for the use of the service (Bluetooth, data traffic, location, SMS…)

Please take the following into consideration:

• The application can be used by the users of all telecom operators within the Smartica system

• No registration of users is necessary for the use of the application

• By downloading and using the application, you accept the Terms of Use and Privacy Policy of the Smartica service

• By downloading and using the application, you accept the Terms of Use of the mPrijevoz service and the Terms of Payment of Trilix d.o.o. (mPrijevoz – Smartica)

• When downloading the application from Google Play, the data transfer is charged according to the tariff model of the user’s telecom operator

• The application allows connecting with Wi-Fi network access points

• We are planning an additional number of functions in the application in the upcoming months so pay attention to new versions

• When downloading new versions of the application, users will be required to again accept all Terms of Use

Find out more about the Smartica service on the Smartica web page.