Siedle App

Mobile Doorcommunication

The Siedle App turns your Android mobile into a mobile upgrade of a door intercom system from Siedle: It allows you to see who is standing outside your door, talk to visitors at the entrance and open the door if you choose – no matter where you are. The connection is established via WLAN or via the mobile phone network*. The video image is immediately available. The speech quality fulfills Siedle's stringent standards, and the door is opened by pressing the familiar key symbol with a fingertip. If you have several door intercoms, you can control them together via the Siedle App.

* The Siedle app transmits the audio signal via the data channel of the mobile phone network (VoIP).

Depending on the tarif and contractual conditions of the network provider, this use of the network may be inadmissible or entail costs. Some providers also attempt to prohibit or restrict VoIP functionality. The degree of voice quality depends on the local signal strength of the mobile network.

The Siedle app is the mobile complement to a door intercom system. For this reason, Siedle recommends including a wired indoor station in your system planning alongside the app.

Functions:

– Audio and video door communication

– Door release, light switching

– Hands-free function

– Secure door release function

– In-call volume adjustment possible

– Microphone muting

– Manual door dialing

– Accessing the system picture memory

– Siedle ringtones

– Multiple locations

– Switching menu (from SG V2.3 & Access V7.1)

– Storey call (from SG V2.3 & Access V7.1)

System requirements:

Smart Gateway:

– Firmware-version: At least version 2.0 for SG 650 or version 2.0 for SG 150

– Active internet connection*

Access Professional:

– Access-systemsoftware: At least version 5.1

– Active internet connection*

Siedle IQ HTS and IQ HTA:

– Firmware-version: At least version 1.1

– Active internet connection*

– Up to four app users can be connected to one IQ In-house telephone. To do this, simply add further participants in your already registered Siedle app under the menu item "Account - manage other devices".

Android mobile:

– Android version 8.0 or higher

– Stable Wi-Fi or mobile network connection (3G/4G/5G):

The frame rate (number of frames per second) of the transmitted video stream from the Siedle system to the Siedle Server depends on the data transmission rate that is available for this connection at the time of the door call. The Siedle system dynamically adapts the frame rate to the available bandwidth:

* Minimum bandwidth: 2 MBit/s (approx. 5 frames/second)

* Recommended bandwidth: 4 MBit/s (approx. 10 frames/second)

Important notice:

An incoming door call is immediately forwarded to the Google Push Server via the Smart Gateway. This addresses the Android mobile device directly. After receiving a push notification, its operating system organises the processing. With our app, we react to these operating system functions. Normally, it takes a few seconds until a door call is displayed via push notification.

If this is not the case, please have a look at our app FAQs:

https://www.siedle.de/AppFAQ