ServiceJDC

One-Stop Field Staff Management

The one-stop cloud-based field staff management integration SaaS for enterprises by MERCURIES DATA SYSTEMS LTD. (2427) - ServiceJDC.

Through apps and the web-end, managers and field staff can carry out the functions of attendance management, positioning check-in, payroll calculation, task assignment, work reporting, e-forms, mobile approval, customer management, mileage calculating, equipment and contract management, scheduling management, data collection, report generation, BI analysis, etc.

The entry version of ServiceJDC is free for up to five people. Get your free trial now!

1. Solutions to attendance management.

We provide customized work calendar/leave/shift, online scheduling, Wi-Fi/NFC/GPS punching, automatic payroll calculation, and complete attendance report. In addition, there are punching distance warnings and mobile device binding to prevent false positioning and check-in time, making it easy to respond to legal regulations and handle attendance matters.

2. Solutions to business management.

From scheduling, order approval, attendance, visit history, and inquiry, to operation reports and analyses, we have it all wrapped up.

3. Solutions to maintenance management.

One-stop maintenance management, including routine maintenance, repair assignment, check-in/out, progress report, work order management, maintenance history, the database of maintenance, contract management, benefits analysis, etc.

4. Solutions to merchandising management.

From retail supervising, mobile check-in/out, and e-form data collection, to the automation of photo storage and data analyses, effectively handle the operations and respond to customer needs promptly.

Application scenarios:

Available for multiple industries.

Solutions:

●Field team management collaboration

ServiceJDC integrates the functions required for remote and field management operations, including mobile check-in, leaves, over time, task assignment, e-forms, mobile approval and message announcement, etc., helping enterprises to simplify operations.

●Digital approval

Besides the flexible settings of forms and automatic association of data fields, you can also apply/approve through your phone at any time, and convert documents to e-forms in PDF; and other supports like QRcode, statistics, etc.

●Customer management

With a clear record of the schedule of contacts, sales opportunities, contracts, quotations, order approval, visit history and inquiries, operation report analysis, etc., customer information is controllable that gets field staff closer to customer needs, and exquisite services.

●Equipment management

Comprehensive system management of equipment with information available to managers such as equipment model number, equipment name, customer name, location, warranty time, and technical skills. It is convenient for managers to assign tasks, conduct maintenance history inquiries, and build a maintenance knowledge base, as well as for field staff to review and report on their phones.

●Scheduling management

Automate daily work by organizing in an easy way, such as sending notifications, adding and modifying customers, tasks, equipment, etc.

●Contract management

ServiceJDC provides companies with the ability to file maintenance contract data in the system, set up expiration notifications, and automatically generate follow-up maintenance schedules to help them solve the problems of manual contract retrieval and dispatching, strengthening customer relationships with high-quality services.

●Mileage Management

Provide flexible mileage calculation and oil price setting. The system will auto-calculate mileage and oil fees through data recorded in attendance and task.

●BI Analysis

It can integrate data in employee, customer, task, form, maintenance, and contract in ServiceJDC to customize tables, graphics, and dashboard, making data more accessible and valuable.

ServiceJDC official website：https://www.servicejdc.com/en/