Schat - CSKH chuyên nghiệp

chat solution for business, customer care chat

Accompanying your business

Not only bring 1 products have many advantages Vietnam, we are always ready to assist and advise you how to use the most effective Schat on each website a conscientious manner.

Simple but powerful

Absolutely easy to use with the user but contain powerful efficient features. Experience Schat to see the advantage compared to other tools to support each other.

Achieve maximum revenue

Help you increase your ability to connect and synthesize information and to follow the visitor. Build sustainable relationships, enhanced sales opportunities and increase sales outstanding.

Cost savings:

Saving customer care costs, the cost of marketing and advertising for your business. Cost savings phone, SMS, PBX ... for your business and for your customers.

Schat IS GREAT SOLUTIONS FOR ALL

With Your Customers:

Schat always available for your customers.

Customers can start a conversation at any time when your surfing.

Meet the right people to ask. eg having live chat with technical, sales ...

Attract visitors to your site.

Anyone can start a request consultants ... by chatting with you or a team of consultants, your customer service from your website.

With counselor:

Notified immediately when new messages from customers to employees can help answer customers with the fastest speed.

Using sample libraries answer.

Solve similar cases of library customers with sample answers, help employees save up time chat.

Customer support even if you leave the office.

Schat applications on multiple smartphone platforms allow customer support wherever and whenever.

Can move immediately to the relevant chat to advise customers immediately issue they are concerned.

Knowing the customer area book access, access resources from anywhere => thereby assess potential customers.

With Management:

Monitor the quality of customer care staff, which assess each employee.

Develop and manage customer support team of your.

Create divisions and additional care staff in each department for the best customer support.

Receive reports on each metric group.

Using the detailed reports of Schat to measure improvement in customer service and your efficiency.

Supervise the exchange of information between employees and customers, help you make the decision immediately if any unwanted situation occurs => timely prevent risks ...

Why choose Schat?

+ Schat is deployed on your own servers, which help stabilize the system works because not share resources with other companies.

+ Especially it is your customer data, the exchange with your customers is confidential and that you manage. because the system runs completely on your infrastructure.

+ The upgrade features easy: More with the chat system on the market, Schat run independently for only your business so when you need to add features or upgrade the system, it is done fairly easy because not dependent on suppliers and other businesses.

+ Easily deployed on mobile devices and household equipment ...: DVMS is a pioneer in Vietnam in the field of development applications on smartphones, tablets, Smart TVs ... so when you need additional applications on smart devices for the care of your customers be more convenient, the DVMS can advise and assist you in developing quality assurance and progress ...

+ DVMS always ready to handle customer support issues related to service 24/7.

Contact us for a demo account system

CTY DVMS

Head Office: 150/30 Shaft Road, Ward 13, Binh Thanh District, HCMC

Tel: 02836028937 | 02835531145

Email: [email protected]

Website: www.dvms.vn