Samsung Cares

This app only for Android Phone.Stay connected with the Samsung Cares app!

[Notification] End of service for Samsung Cares as of October 31, 2018

Hello, this is Samsung Cares.

Samsung Cares will be discontinuing its operation as of October 31, 2018.

Instead, you can use customer service features in Samsung Members App.

* Download Link : https://play.google.com/store/apps/details?id=com.samsung.android.voc

We sincerely thank you for using Samsung Cares.

Best Regards,

Required App Permission

Below mandatory permission is required for basic feature of Samsung Cares.

[Mandatory Permission]

1. Device/App History permission : To provide last app page when you re-use this app.

This only happens when you escape app using home button.

2. Wi-fi permission : This app requires network connection.

To check network availability before use.

[Optional Permission]

1. Storage : Using pictures when you register product, warranty.