Product Information Assistant

Assistant has wide range of capabilities to provide an optimal user experience.

Powered by state-of-the-art artificial intelligence, Ericsson Product Information Assistant answers questions about Ericsson Radio System hardware products. For example how to install a hardware unit, what tools to bring to site or what dimensions a unit has.

For example questions ask the assistant

""Help me"" or ""What questions can I ask?""

To be able to use the assistant, you need an Ericsson email and password.

You also need to request access specifically to the assistant :

• Customer users request access on Extranet support page.

(Customer companies must be onboarded before their users can be granted access.)

• Ericsson employees and consultants having signum starting with "E..."can request access in My Support & Services

• Partner users having signum starting with "Z..." or "X..." need their Ericsson contact person to request access in My Support & Services