OneDesk

Create, update, communicate, and log time on your OneDesk assignments.

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone.

OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place.

KEY MOBILE FEATURES:

Access your tickets and tasks

Respond to customer tickets and messages

Manage tasks and tickets - Prioritize, assign, update statuses, and log progress

Collaborate and communicate with your team

Track time with the timer or submit timesheets

Stay updated with push notifications

Share files on tickets and tasks