MyPower

Query your bills or prepaid tokens. Interact with customer care team.

The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team.

Key Features include:

Postpaid services

• Bill balance request

• E-bill registration

• Submission of meter readings

• Billing complaints & suggestions

Prepaid services

• Prepaid token purchase

• Last token inquiry

• Prepaid meter complaints & suggestions

Power quality reports

• Power failure reporting

• Outage maps

• Scheduled power interruptions

• Other power quality complaints and suggestions

Kenya Power employee authentication with Jua for sure