MyOncor

Report a power outage, manage new service requests and get real-time updates.

More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.

Features include:

REPORT OUTAGES

• Report power outage and street light issues

• Check your current outage status and your outage history

• Track estimated restoration times quickly from your mobile device

• View outage information using current location or Google Maps

MANAGE NEW SERVICE REQUESTS

• Start and track new service for your construction project

• Manage multiple properties and locations

• Access builder and developer resources

REAL-TIME ONCOR NEWS UPDATES

• Read articles from Oncor’s blog, The Wire

• Find important safety information to keep you and your family safe before, after and during severe weather

• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill

• Stay up-to-date with Oncor social media accounts

*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.