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An app for effective customer self-service
BOOST YOUR CUSTOMER SELF- SERVICE WITH MYMOBILE!
Using MYMobile you can provide better service to your customers, enabling you to convert prepaid to recurrent customers while realizing new business opportunities.
• Differentiate your product from competitors
• Extend customer relations to prepaid customers
• Increase customer satisfaction and so lower churn with less effort
• Your customer maintains control while buying additional packages
CUSTOMER SELF SERVICE
Around the globe numerous mobile service providers run their customer self-service with MYMobile. Offer your customer freedom and independence previously unknown.
• Integration of credit card payment means maximum flexibility.
• Recharge effortless without sharing with a costly distribution network
• One time and recurrent packages just intime on demand
INDIVIDUAL PRICING
Subscriber individual plan creation allows you to cross-sell without effort!
• Your subscribers manage their account without customer care interaction – increase ARPU by lowering care costs
• Immediate access and activation of products and services
• Turn prepaid into recurrent hybrid customers, based on their demands and budget.
ALL IN ONE SERVICE MANAGEMENT
Optimal Service Management with MYMobile – Improve your service processes and quality for increased customer satisfaction and lower costs!
• Pre-integration into care and ticketing assures higher efficiency through self care capabilities and improves customer experience
• CRM integration increases customer transparency allowing for tailor made services.
• Marketing is tailored and customer- focused – even across prepay and hybride propositions
Last updated on Nov 20, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Uploaded by
Carla Vaz FP
Requires Android
Android 2.2+
Category
Report
MyMobile
1.0 by lemon42
Nov 20, 2015