My Virgin Media

Manage your broadband, TV, and home phone in one app

If you’re a Virgin Media customer, download the My Virgin Media app to make managing your broadband, TV, and home phone accounts smoother and easier. In a few simple taps control your account from the palm of your hand, wherever and whenever you like.

You’ll be able to:

- Check your broadband, TV and home phone package details

- See your latest bill amount, plus view previous bills and download them as PDFs

- Manage your Direct Debit details and make a payment

- Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home

- Check order or appointment details easily

- Find your account number and area reference quickly

- Explore exclusive offers and rewards with Priority from O2

Need a helping hand?

Broadband, TV and home phone customers can also tap to see relevant topics and conversations on the Virgin Media Community.