HPlus Service

Maintenance & documentation

The HPlus service app offers added value to every company that earns money with commissioning, acceptance and maintenance on a wide range of systems and trades relating to all aspects of security technology.

Key features:

- Management and planning of all service operations (orders and appointments) via web browser/portal.

- Direct transmission of the necessary information for the on-site appointment to the technician's app.

- Digital support on site through guided or freely configurable processes and protocols.

- Automatic creation of documents and standard-compliant protocols after completed orders.

- Transmission of activity records and protocols to the operator directly from the app - including digital signature.

- Efficient execution of recurring service activities with the HPlus service code

In real time, the relevant information for on-site use is transferred from the associated HPlus Office to the app or

transmitted via the smartphone of the technician carrying out the work. Thus

can access your own information transparently at any time via the app

Maintenance and service deployment planning can be accessed.

With the help of the app, work and activities carried out can be viewed

documented quickly and easily. In addition to digital

Standard-compliant test protocols can also provide proof of work

generated at the push of a button and digitally signed directly in the app

and directly from the app to customers or clients

be transmitted.

My HPlus offers many options in terms of

Configuration of your individual processes on site in the property. She

you can choose whether you follow a preconfigured process,

or whether you would like to redefine your own work steps.

In combination with Hekatron fire protection products, you must

You do not have to enter the product data manually, but can do so

automatically read into the app.

Customer and customer information is stored via the associated HPlus Office

Property data, as well as all maintenance and

Service deployment planning is managed comprehensively and centrally and synchronized in real time with the information on the technicians' apps.

Benefit from the simplicity and intuitive processes that can be optimally integrated into your existing processes and procedures. This saves you time and effort

and also offer your own customers the best service.