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Get Link Helpdesk old version APK for Android
For use with the Link Technologies Helpdesk System version 9.4 and above
This product is currently in TESTING phase.
Helpdesk Case Manager is a mobile app used for reviewing and updating cases relating to Link Technologies Software.
This app has been designed to be used within Helpdesk; service/call centres and other business environments where there is a need to log, manage and schedule workflow practices and business rules. Helpdesk Management is designed to provide flexible business productivity tools for both internal staff and external clients.
*Log jobs quickly and easily
*Automatic Log number generation
*Notify clients and staff by email whenever an action is taken
*Access client or site call histories instantly
*Search the knowledge base for resolutions to known problems
*When a job is open, search the knowledge base for articles with the same issue
*Search the knowledge base for likely solutions to issues
Price: Free for all customers using Link Technologies Software
Last updated on Jul 5, 2018
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Requires Android
4.0.3 and up
Category
Report
Link Helpdesk
4 by Link Technologies - Australia
Jul 5, 2018