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The rostrvm inbound call centre calculator
calculates the number of staff needed to deal
effectively with your calls.
Enter the expected calls per hour, the average call
length and your service level target to produce a
forecast of the required full-time-equivalent
contact centre agents.
Novità nell'ultima versione 1.0
Last updated on Aug 11, 2016
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Rostrvm Call Centre Calculator
1.0 by Rostrvm Solutions
Aug 11, 2016