I ******* hate this game now. I spent over 30k in just 3 months I started playing this game but the customer service sucks.
First, my photo (my own photo) was reported, nothing was out of order but it was removed and I was banned of changing the avatar for a month. I tried contacting the customer service for the first time at that time but in the end, the result was, they couldn't even be contacted.
Second, I joined FB group for MLBB and participated in an event and won it. I was expecting the dias that I worked hard for but it has been over 3 weeks that I didn't receive them! The admin's response is always, "You'll receive it this Friday." And, keeps rejecting my post. Honestly, I'm disappointed in this kind of behaviour towards their own customer.
I'm sick of this behaviour and lost my patience. Rather than spending my money in this game, I'd rather spend it in a better game. Thinking of moving to HOK since they kept trying to make us not go there. 
