Oracle Cloud On Call

Incident Management for users of Oracle Cloud Infrastructure Ocean.

The Oracle Cloud On-Call app is exclusively for users of Oracle's Ocean system, it streamlines incident management and communication processes. Oracle Cloud On-Call app provides real-time visibility into incidents across multiple queues, ensuring prompt responses and adherence to service level agreements (SLAs)

Key features of the Oracle Cloud On-Call app include:

- A consolidated list of incidents from all queues.

- Operational actions can be initiated directly from the app.

- Ability to page another user within the Oracle Ocean system.

- Real time updates on new incidents and incident status changes.

The Oracle Cloud On-Call app empowers teams to efficiently manage incidents and improve their response times. By leveraging real-time insights and streamlined communications, users are able to maintain high service standards and enhanced operational efficiency, within the Oracle Ocean System.