Linc Care

Answer customer questions through messaging

The Linc Care App is mobile extension for the fastest growing customer engagement service "Linc Care". The app can be downloaded on the Mobile Device to access the Linc Care service on Demandaware, Magento and Shopify. Linc Care provides retailers post-purchase information to facilitate customer care communication allowing contextually relevant communication between customers and retailers, customer satisfaction and loyalty, and consumer product. Linc Care also provides customer sales history information so as to allow direct advertising and marketing opportunity.

The Linc Care App brings all your communications from the Linc Care service into one place. Each question includes contextual information to make it easier for you to quickly help your customers.

Features

* All your customer conversations in one place

* Easily keep track of which questions you need to follow up on

* Contextual Order Information (order number, product pictures, etc).

* Contextual Shipping Information if available (clickable tracking number, carrier, etc)

* Customer profile (order history, average order, clickable phone and email, etc)

* Quick shortcuts for reducing typing

Welcome to the Linc Care Mobile experience!