Customer Loyalty & Retention- Merchant World

Ottieni nuovi clienti e premia i clienti esistenti per ottenere affari ripetuti

Let's Stop Worrying about Low Customer Footfall and start building Sustainable growing businesses using the Customer Retention Tool

Customer retention is the collection of activities a business uses to increase the number of repeat customers and to increase the profitability of each existing customer.

WHY USE A CUSTOMER RETENTION PROGRAM

• Having customer data keeps you ahead of your competition.

• A customer retention program is the 1st step when the merchant is planning to sell online.

• It is no longer enough to sell products and services. Today, successful businesses engage their customers on both intellectual and emotional levels. The reason being Customer Retention is the key.

• Our customers have seen over 50% increase in revenue in 2nd year of using this product

• If you don't want to lose your business to e-commerce and organized retail

UTILITIES OF OUR CUSTOMER LOYALTY PROGRAM

• A Hassle-free registration with just a customer mobile number to enroll

• Customers earn and redeem points based on their purchases

• OTP on a registered mobile number ensures secure point redemption to the customers

• Instant communication notifications to customers on earning and redeeming points

• Complete overview of customers and business performance on the dashboard

• Send personalized messages on birthdays/ anniversaries/ events and many more

• Send cross-sell coupons to your customers on their birthdays

• Get feedback from your customers for their experience, insights to help you make decisions

• Generate dynamic QR and get reviews on google business, Facebook, Insta & other

• Generate Digital card and mini-website, get on customer's phone

• Configure Email Campaigns for customers

• Identify source of new customers

• Offer cash-back to customers to save on discounts due to customer bargaining

• This program is User-friendly, very easy to configure and to use

• Enables multiple user hierarchy to manage stores

WHY USE OUR CUSTOMER LOYALTY PROGRAM

• Best fit features crafted to fit your size and your category of business with years of research

• At half the cost to any other program

• Proven results for real merchants

• We provide an entire package of Program, Retail outlet POPs, Support and Push to use the program, Techniques to gain & retain customers which no other provides apart from the software (Our Industry expert suggest & guide you ways as a consultant for better Customer Lifecycle Journey)