Call Conversion for Dynamics

Call Conversion for Dynamics

A customised solution for business development executives which allows them to follow their customers using Call conversion application using Microsoft CRM. It greatly enhances the sales and marketing initiatives with a fully integrated mobile solution that allows you to follow your customer anytime and anywhere.

We specialise in designing, coding and distributing your mobile app. We create custom applications that span across iPhone and Android, all targeted to reach the audience you are looking for. This is the application to track the customers or clients especially for business development in order to enhance your relationship with the customer and maintain them in a closed boundary to follow their activities by tracking their number through this application.

From this application, we come to know about our client’s details like when we had last call conversation with them. To know this we can take some actions like track all the events, do not track and ask every time when we make the call to them.

When we login with the same username and password what we created for dynamic CRM in this

application, that will extract all the contacts to this application from the CRM and contacts successfully fetched from CRM. If u want to track the particular number, hold on it and it will ask you the choice of tracking. click on the remember my choice “yes or no”if yes, automatically it starts tracking the number else the number won’t be track. When we say “yes” to track the number that will go to the rules tab.

Press rules option, here there are three choices

1. do not track: once click the option to track and now we want to change our option as do not change. so, we can add the number in do not track also now.

2. track all the events: now we can select the choice of track all the events so it starts tracking all events about the number.

3. ask every time: if you select the choice called ask every time. whenever we receive the call or we do call the dialog box will open do you want to track this number every time.