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Incident IQ is a help ticket platform designed especially for K-12.
Incident IQ is a help ticket platform designed especially for K-12. It’s built with powerful capabilities for IT, asset, and facility management, scalable for any school size and budget.
Incident IQ users can now enjoy the power of Incident IQ on the go. Teachers can submit help tickets with ease. IT support staff can efficiently work tickets for quick resolution as well as check in and out assets by scanning devices using Incident IQ Mobile’s new asset management feature.
**Note: An Incident IQ account is required to access app.**
What's New in the Latest Version 3.9.4
Last updated on Apr 8, 2024
- Fixed a bug with notifications in Android
- New Ticket View Design in mobile
- Added "Recently Accessed" tickets view
- Added options for sorting tickets by priority and location
- Added preservation of scrolling placement for select ticket views
- Added ability to view and upload photos for Locations and Floor plans
- Enhanced "Work Ticket" Experience
- Added option to apply ad-hoc parts to tickets
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Incident IQ
3.9.4 by Incident IQ
Apr 8, 2024