Heroes Mobile CapTel

Fast, accurate captions of mobile calls for veterans with hearing loss

Talking on the phone can be a challenge for veterans with hearing loss. For more than two decades, Hamilton® CapTel®, sponsor of the Heroes With Hearing Loss® program, has made more than 300 million captioned telephone calls possible for people who have difficulty hearing over the phone.

The new Heroes Mobile™ CapTel® app delivers the same reliable Captioned Telephone experience Hamilton CapTel customers have enjoyed at home and at work for years – and now the Heroes With Hearing Loss program brings this specially designed app to veterans, allowing you to see captions of what’s said on mobile calls. It’s secure, fast, incredibly accurate and easy to use. The app syncs seamlessly with device contacts so you can place a call with a single tap. Other features include:

• Captions on incoming & outgoing calls

• Built-in Voicemail with captions

• Call Forwarding & Custom Caller ID

• Choice of captioning method – Auto or Assisted

• Customizable font style, color & size of captions

• Access to call logs & review of captions

• Seamless syncing with device contacts

• Browser Caption Viewing – simultaneous viewing of captions on a larger screen

• Direct access to customer care, 24/7/365

• And more!

It’s a snap to install — just download the app and follow the directions. Once you’re registered and have created an account with Hamilton CapTel, simply log in and you’ll be making and receiving calls in moments!

If talking on the phone has been an obstacle due to hearing loss, now’s the time to connect again with what matters most in your life.

Provided by Hamilton® CapTel®. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Advanced speech recognition software is used to process calls, and, in certain circumstances, a live communications assistant may be included on the call. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2023 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.