GRCM

Global Retail Channel Management

GRCM or Global Retail Channel Management is a Dell IT application used by Sales & Support teams, external Tier-1/Tier-2 partners to upload sell-thru/sell-out data.

The GRCM App has the following features for our Dell Partners-

(1) The user can track the service tag journey including Sell-In, Sell-Thru and Sell-Out as well.

(2) The user would be able to scan and submit multiple service tags for a customer in one go by using the in-app scanner.

(3) GRCM app lets the user perform system search for their assigned customers

(4) The user can also perform a Transaction search for all the uploaded sell-outs and track the status of each transaction