Complaints & Suggestion / Offence App for GCTP

Scope of Citizen Services App

• Facilitates Chennai citizens to support GCTP

• Acts as a platform for citizens to click pictures, shoot videos on any road-side incidents and to upload the same

• To notify such incidents to GCTP for immediate & corrective action

• Supports digital payments for penalty clauses

How does it empower GCTP

• 24 x 7 Public Service

• Understand Public Complaints & Suggestion / Offence

• To take corrective actions depending on Grief and suggestions

• Assign Tickets anywhere any time

• Attend issues based on priority

• Respective authorities can view and make corrective action plan on the complaints / suggestions received ( 24 x 7 )

• Can have a complete grip on the happenings in and around Chennai City.