FRM

Feedback and Reporting Mechanism (FRM)

Accountability is a core value of Save the Children. Save the Children is continuously striving to set up mechanisms across its programming to ensure meaningful participation of children and community people. And to monitor this process effectively, Save the Children Bangladesh plans to upgrade its central reporting system into an online system. This online reporting system aims to help Country Offices work in a way that builds trusting and collaborative relationships with children and communities through information sharing, participation, and feedback. A strong accountability system supports high quality and appropriate program interventions and is key to Save the Children’s organizational values, principles and global commitments, including the Core Humanitarian Standard on Quality and Accountability (CHS) and the Grand Bargain. The UN Convention on the Rights of the Child states that children have a right to participation. This improved system of reporting on Accountability supports the Program Policy and Accountability Standard which is “All Country Offices demonstrate continuous accountability to children and communities with whom we work, through consultation and participation, consistent with practice standards”.

This online based accountability system will help to get real time information and will focus on analyzing information and share with management for making quick decisions. It will be beneficial to both field staff, program staff and central monitoring staff in a number of ways. Real time data will largely increase the transparency in reporting, timeliness in solving a feedback, empower both children, community and staff in terms of evidence based program adaptation for quality and appropriate implementation. It will also increase the scope of learning for the field teams. And most importantly data can be easily organized and represented in dashboards for the benefit of Senior Management for quick and apt decision making.