FlyPal

Your real-time options when airlines cancel, delay, downgrade or deny boarding

Know your real-time options in case of cancellation, delay, missing a connecting flight, overbooking or downgrade, including alternative flights with available seats to your destination and also the economic compensations that correspond you. These options are valid only for yourself, and depend on the characteristics of your trip.

If the airline does not meet the option you choose, you can report the law infringement in real-time to the European Union Authorities responsible to protect you and to apply a sanction regime to enforce law; also if you want Flypal® will transmit the details of your case and the law infringement to the professionals that you choose to claim the compensations you were denied.

If you wish so, you can also establish real-time communication with other people in your same flight (before, during and after the flight) and share information about the flight, share transport or other services through the Flypal® Chat Community System.

Also, when you add your flights at Flypal®, we will notify you any kind of incident related to your flights that may affect you through our push notifications, if this information was transmitted by airlines to the Air Traffic Control Authorities.