FameFSA-Everest

Fame Mobile Field Service Application for TechniciansFameFSA-Everest

Fame Mobile Field Service is an enterprise solution built on multiple device platforms and can be integrated with various enterprise back-end systems. Technicians have smartphones and tablets to help them perform many functions needed to run the business smoothly in the field and on the job taking advantage of the power of mobility. The mobile app provides daily field service tasks list, scheduled jobs in calendar view, check equipment list & service details, real-time reporting of customer feedback, etc. The Field Service Mobile Features are as shown below -

1. Integration with Job schedule, get alert from back office schedule, calendar view of scheduled jobs At-a-Glance.

2. Integration with Time Attendance - Auto register in and out time in the back office.

3. Integration with Google Map to know your Geo-fencing location update.

4. Integration with service Contract module, feedback and auto SMS and email to the specific supervisor, manager, and customer with call sheet and photos.

5. Punch-in and Punch-Out of the team for attendance via mobile.

6. Send Job notifications directly on the technician mobile

7. Job start and stop time on mobile to track the time taken for each job completion

8. Photo capturing from the site of the status of the job and CSRs.

9.Team Tracking real-time from BackOffice and managing team productivity.

FameFSA-Everest