DaaS Support

CDW DaaS customers: get instant call & chat support to our business experts.

With the DaaS Support for CDW app, Device as a Service (DaaS) customers get instant access, call or chat, to US-based business experts for support with CDW DaaS program hardware in addition to other popular devices used to run your business. Here are some ways DaaS Support makes life easier…

Troubleshooting your business’ hardware issues: Problems solved with one call, 98% of the time.

• Laptops and desktop computers

• Mobile phones and tablets

• Wireless printers, routers and modems

• Projectors, car Bluetooth, and more.

Help with device setup & troubleshooting: Need help setting up email on your phone or want to extend your battery life to make it through your busy work schedule? Give our agents a call, we can handle any operating system. We can also help clean up a slow laptop to keep you running optimally.

One stop for software, app and system support: No more being bounced around for help. Get support for malware and antivirus solutions plus, popular 3rd party business apps and services like Office 365 and Dropbox.

Proactive notifications with tips and tricks: Stay updated with the latest technology trends and get tips on how to get more out of your devices – all sent right to your phone.

This app uses the Device Administrator permission. In order to provide remote support and screen sharing capabilities, some devices require

device administration access. This access will only occur with your permission, and will

be disabled when the remote session ends.

App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.