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Take this Customer Service Training course & learn How to Fire that CustoMonster
Whether you're a new startup or seasoned business owner, one of the most important keys to business is customer service. Many customer service experts out there will tell you to do whatever it takes to make your customer happy but the honest truth is some customers will make cause ultimate headaches for your business.
There is a major difference between a bad customer and a CustoMonster. We share tips on how to fire a CustoMonster and why you should pre-qualify your customers in this Customer Service Training course.
*YOU ARE GOING TO GET FROM THIS COURSE*
- Over 6 lectures and 57 mins of content!
- Through this course, you will learn why as a business owner you have to fire customers that cost you time, money and headaches.
- Customer service experts tend to sugar coat things whereas we share real stories, facts and advice on how to deal with problem customers.
*WHAT YOU WILL LEARN*
✔ Good Customers
✔ Invest Your Time
✔ "You're FIRED"
✔ Would You Do Business With You?
✔ How to Pre-Qualify a Customer
✔ Don't Outsmart Your Commonsense
*FEATURES*
• Lifetime access to 6 lectures
• A community of 900+ students learning together!
• Watch courses in offline: Save courses for offline viewing so you can watch them while you're on a plane or subway!
• Watch courses on the go: video lectures, audio lectures, presentations, articles and anything inside your course.
"As good tips and advises to deal with does situations that somehow will be present in any moment whether a customer represents a good investment of time and patience."
-(Gerardo Ayala Govea ) ★★★★★
Instructed By : Ashley Bodi & Robert Bodi
Ashley Bodi is the co-founder of Business Beware , the Business Beware Show and IAmAMomandPop.com Ashley and her father, Robert, started Business Beware to help small business owners across the country to have a voice and collect from no-pay customers.
Robert Bodi has been a business owner for over 30 years and also the founder of Business Beware. From an early age, Robert started working in the family businesses and continued down that path onto FL where he owns three businesses on top of running BB.
Install the "Customer Service Course" app now and join over 4 million students who are already learning on Udemy.
Last updated on Oct 13, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Uploaded by
Setyarso Prihatono
Requires Android
Android 4.0+
Category
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Customer Service Course
1.9 by Udemy
Oct 13, 2015