BestDoc Concierge (MiddleEast)

BestDoc Concierge: Redefine your Customer Experience

*For Middle East countries*

BestDoc Concierge is a multilingual, request management solution for customer requests at Hotels and Hospitals. The BestDoc Concierge app helps staff delight customers, become more productive, and get a holistic view of organisation operations.

No Need for an App for Customers

BestDoc Concierge eliminates the need of downloading any app for customers. It is fast, reliable and customizable as per organisation needs.

Workflow Management

Staff can also raise new requests for different departments via the app or create request links and track their status to closure. Leave feedback on completed requests, and reopen unsatisfactory closures with ease. Schedule routine requests automatically to reduce manual intervention.

Order Food and Beverages

Now, customers can instantly order food from your organisation's restaurants with a few clicks and get it delivered to any location on the premises. Make payments via digital channels without worrying about cash payments.

Access Dashboards and Reports from Anywhere

Get a personalized dashboard with key request metrics for custom time periods and improve your and your staff’s productivity. Access reports from anywhere at any time during the day and gets smart insights to increase efficiency.

Enjoy all features of the Concierge

The Concierge mobile app for organisations allows users to enjoy all features of the solution, including adding new services, new users, a rich library of FAQs and How-to videos and more.

Security and Data Privacy

With enterprise-grade app security, the Concierge app safeguards data on the device and in transit using the world’s premier cloud platform.

Install BestDoc Concierge on your phone/tablet today to start streamlining your operations.