Arial Mobile

Emergency call alarm handling, resident encounters, messaging & collaboration

Arial Mobile for Arial 10.5 and above

Emergency call alarm handling, resident encounters, messaging & collaboration

Overview

The Arial® Mobile Application has been designed to work seamlessly with Securitas Healthcare’s Arial® Wireless Emergency Call System to provide senior living caregivers with an innovative tool for handling emergency call alarms and communicating collaboratively with their coworkers. The Arial® Mobile Application is packed with intuitive features to ensure community caregivers have visibility to all relevant alarms, their status and who is responding.

Alarm Message Handling

• Receive Alarms – receives call station and pendant alarms from anywhere in the facility, using a mobile device, based on the caregiver's assigned zone

• Alarm Information – critical alarm information is provided with each message including date, time, alarm name/type and alarm location

• Rich Alarm Messages – alarm messages can include images or icons for resi¬dents or devices, alarm type color designations and can be arranged by alarm priority

• Respond to Alarms – acceptance of alarms provides notification to coworkers of who is responding

• Escalations – Escalating non-addressed alarms is intuitively synchronized with the escalations programmed in the Arial software

Caregiver/Resident Encounters

• Alarm Notes – selectable alarm notes can be pre-configured in Arial to allow caregivers to document what was done during their encounter

• Custom Notes – caregivers can type in custom notes detailing an encounter for any accepted alarm response

• Alarm Completion – caregivers end the encounter by pressing a “Complete” button, which saves the alarm notes and captures the actual encounter time with the resident

Caregiver Text Messaging and Collaboration

• Live Directory – a live directory displays all caregivers and indicates those that are currently logged in and working at the facility

• Text Messaging – caregivers can collaborate to coordinate resident care by initiating a text message conversation with other caregivers

- Each message includes date and time

- Messages from each caregiver are differently colored

- Messages that fail to send are colored red

- Messages and conversations are preserved for 24 hours

Enhanced Reporting

• Encounter Times – by collecting alarm clearance and alarm completion times, Arial is able to log the actual “encounter time” that a caregiver spends with a resident. This is the time segment between when the call station or pendent in alarm is reset and when the caregiver “completes” the alarm in the mobile application

- Encounter times and average encounter time information can be selected and filtered into a large variety of reports within the Arial software

- Average encounter times have been incorporated into the Arial Management Dashboard as a data element

• Alarm Response Activities – the alarm response activities that are selected by caregivers when completing alarms are logged into the Arial database and are available for generating comprehensive reports