App Inail

Official INAIL app designed to offer you informative and support content.

The Inail App allows you to use some of the Institute's services directly from your mobile phone and offers you constantly updated information content. It is a continually growing project thanks to feedback from users who use the app.

Download the app and log in with SPID credentials.

Inside the application you will find the following features:

HOUSEWIVES INSURANCE

It offers you the possibility to download your insurance certificate and view the payment notice for policy renewal.

UNIQUE CERTIFICATIONS

It offers you the possibility to consult the list of your unique Certifications and save them on your device.

MYCHAT

By using MyChat you will have the opportunity to receive real-time assistance from our chatbot or speak to an operator.

REHABILITATION

It offers you the opportunity to consult information material and multimedia content dedicated to rehabilitation.

INAIL ANSWERS

It allows you to send requests to receive support, to request regulatory and procedural insights and to make reports.

MY REQUESTS

It shows you the list of support requests you have sent through the Inail Risponde service. You will be able to view the details, the progress and access the request management options (cancellation or integration of information).

SEATS

It offers you the possibility of identifying the closest Inail office on the map that is relevant to your needs, viewing its details, branch opening hours, and requesting directions to reach it.

IN TIME

It allows you to remotely take your place in the queue at the relevant Inail office counter by choosing it from the map or directly scanning the QR code that you will find at the office.

DIGITAL DESK

It offers you the possibility of booking an appointment at an Inail office via the app.

FAQ

Allows you to consult the list of answers to the most frequently asked questions.

GUIDES AND MANUALS

It allows you to directly access the section of the Inail portal where you can find guides and operating manuals regarding procedures and regulations.

Accessibility statement: https://form.agid.gov.it/view/c4258422-b3c4-43cc-9216-887bfdc0321f